Use Cases

Emergency messages: Ensuring passenger safety through efficient communications

Written by Mélina Deschênes | Jul 4, 2024 8:00:32 PM

Transit companies who are using ITEStransit to communicate with their users and their employees decided to integrate emergency message protocols right at the start of their project. These messages are designed to be triggered quickly when critical situations arise to ensure instant and efficient communications.

Implementation and deployment of emergency messages

Emergency messages are configured to be instantly shared on all available displays, whether they are located in bus shelters, train or subway stations or in administrative offices.

The ability to activate these alerts – automatically through an integrated warning system or manually from a computer or a cell phone – ensures that vital information can be communicated immediately.

Also, each display is programmed to display the nearest exit based on its specific location, which improves safety guidelines for passengers.

Impact and effectiveness of emergency alerts

The implementation of these emergency message protocols demonstrates the commitment of transit companies toward passenger safety. By taking up the entire display space during emergencies, these alerts ensure that critical information is shared instantly, which improves the efficiency and coordination of crisis management.

This proactive strategy is a vital element to maintain the users’ trust and provide them with a safe and reliable public transit experience.