Although the ITEStransit solution is known for improving communications with users through its passenger information system, it also offers extensive capabilities that optimize internal communications within companies of all shapes and sizes.
A major North American public transit company was looking to improve its internal communications. The issue they were facing was that relevant information was not consistently reaching all targeted departments. As such, their priority was to find an accessible and flexible solution which would allow them to manage information, automatically or collectively, through various displays.
Optimized information sharing
To meet this need, the company adopted the ITEStransit communication system, which was beneficial both for drivers and for administrative employees. Displays were installed in strategic locations inside the cafeteria and the bus garage, ensuring all employees wouldn’t miss any important messages.
This strategy strengthened the employees’ sense of belonging and made them feel valued within the company, which is an essential part of attracting and retaining talent.
Types of content shared
The software can be used to share different types of messages such as OHS reminders, birthday announcements, congratulations and open positions. This essential information can be accessed by anyone, anywhere, which supports an inclusive and gratifying environment and helps promote employee retention and attraction.
Impacts of the solution on a small team
With a small team which was often overwhelmed by day-to-day tasks, the company significantly benefited from this efficient internal communication solution. ITEStransit centralizes hybrid communications, which streamlines management and ensures an uninterrupted and effortless transmission of relevant content. The platform also includes an extensive content library which makes work easier for managers and for communications team in their daily interactions with employees.
